Terms of service
These terms describe the conditions for using the MSQ AI customer portal, software downloads, licenses, and support.
Account and eligibility
You must provide accurate account information, protect your sign-in credentials, and use an email address you control. Access may be suspended when account, payment, security, or authorization concerns require review.
Licenses and devices
Approved access is limited to the product, duration, and device count recorded with the purchase. A license is personal to the approved customer or organization and may not be shared, resold, transferred, reverse engineered, or used to bypass technical controls.
Authorized use
You are responsible for obtaining authorization to access OneLink, CRM systems, lead records, and any other services or data used with the software. Do not use the software for unlawful activity, unauthorized access, spam, harassment, or activity that violates a third party’s rules.
Payments, review, and renewal
Payments submitted through the portal are manually reviewed. A proof submission does not create active access until approval. Plans do not renew or charge automatically; customers initiate renewals, and approved renewal time is added to the existing license. Contact support before purchasing if you need clarification about billing, cancellations, or refunds. Any rights required by applicable law remain unaffected.
Updates and availability
Updates may be recommended or required for security, compatibility, or operational reliability. Internet access, supported third-party services, and a compatible browser may be required. Third-party service changes can affect functionality and are outside MSQ AI’s control.
Support and enforcement
Support is provided through the portal contact form. MSQ AI may investigate misuse, protect customers, block unsafe product versions, release compromised device activations, or suspend access when reasonably necessary.
Changes and contact
Material updates to these terms will be published on this page. Questions can be sent through customer support.